A withdrawal request brings on a check of your photo identification, proof of address and payment card image, and the file takes around 52 hours to clear.

Send the three documents during week one

Ask live chat to confirm each upload

Did you claim it first?

Reading the amount to wager after the money lands is too late, because the run is fixed the moment your deposit is accepted and paired with a claim.

Check the run figure before you pay in

Read the 39x rule on the claim screen

A clean finish, and a payout

Reaching for the cash-out screen mid-run cancels whatever is left of the bonus, since the offer is bound to the playthrough you agreed to at claim time.

Finish the run before you ask for money

Track your progress in the wallet daily

Can a Bonus Keep You Playing?

Stop whenever you want: a bonus never obliges you to keep playing. Every limit below is yours to set, and Gambling Helpline New Zealand plus the Problem Gambling Foundation of New Zealand both offer free, confidential support.

Session time reminders. A reminder pops up at intervals you choose, so a long session is a decision, not a drift.

Deposit limits. This cap limits what you can pay in per day, week or month, and you set it while calm.

Self-exclusion periods. Access closes for a period you pick, and the support services listed here help you hold that line.

See what clearing costs

Your realistic playthrough cost

Multiply the NZ$260 bonus by the 39x wagering and the welcome offer asks NZ$10,120 of playthrough, spread across 26 days.

You pay in

DepositNZ$150

You get

Bonus addedNZ$260

You play through

Wagering multiplier39x

Total to wagerNZ$10,120

Days to finish26

Claim order

How do you get the welcome offer?

Most players fear losing the bonus by claiming it in the wrong order or too slowly.

Below NZ$11, no offer

Fund your account with at least NZ$11 using any listed method; anything below that threshold will not trigger the offer, so check the amount before you confirm.

Your first top-up moment

Opt in on the promotion before you deposit, since a top-up made beforehand usually cannot be claimed retroactively. Read the 39x and 26-day terms while you are there.

Clear the run, not the balance

Play through the balance knowing your NZ$260 bonus on a NZ$150 deposit means NZ$10,120 of wagering. Check how much of that total you have cleared each session.

Cash out with a clean run

Request the payout once the wagering is done and your identity documents are approved, which takes about 52 hours. Leave room inside the 26 days for that check.

Reading the fine print

Check what applies to you in New Zealand

Clears the worry that you might be claiming outside the rules that cover New Zealand players.

Licence

Regulator and licenceAnjouan Offshore Finance Authority, licence ALSI-132694

Legal age18+

Casino ActOnline Casino Gambling Act 2026 commenced 1 May 2026

Licence auctionUp to 15 licences; 11 entities won the right to apply

Stop deadlineUnlicensed providers must stop by 1 December 2026

Exemption endThe exemption from the prohibition ends 1 June 2027

AdvertisingBanned until licensing; then licensed operators only

Bonus marketingOwn platform or direct marketing with express consent, 3 July 2026

Limits

Account limitsDeposit limits, loss limits, session time reminders, self-exclusion periods, reality checks

Verification timeAbout 52 hours

Help and law

Where to get helpGambling Helpline New Zealand, The Problem Gambling Foundation of New Zealand, Multi-Venue Exclusion Programme

Quick Reference

What Do Bonus Terms Really Cost You?

Skim the seven answers below to kill the worry that wagering will trap your winnings.

trustHow long does a bonus withdrawal take to reach me?+

You can cash out once the wagering is finished and your account is verified; verification takes about 52 hours. Withdrawals then land in around 10 minutes.

trustWhat if I never finish the wagering inside 26 days?+

The whole offer lapses 26 days after you claim it. Anything still locked, bonus cash and spins alike, is removed, and the money you deposited stays yours to withdraw or play.

trustDo I need a computer to take the welcome offer?+

No. Open the casino in your phone browser, log in and claim before you deposit; the 173% match and 51 spins arrive the same way.

trustWhat if I want to check who holds the licence here?+

Roobet Casino LLC holds licence ALSI-132694 from the Anjouan Offshore Finance Authority, company number 685579, and only players aged 18+ may open an account. Complaints go to support first, and the same licence details are the ones to quote.

trustWhen do returning players get something back?+

Every week, 13% of what you lost comes back as cashback and it carries no wagering requirements. The credit lands on its own, so there is nothing to claim and nothing to chase.

trustDo I need to wager 39 times before I see a cent?+

Yes, the welcome match carries 39x wagering, which means the bonus has to be played through 39 times before it converts to cash. Treat the bonus as play money until that target is met.

trustWhy would I skip the bonus altogether?+

Cash play carries no wagering, so every win is yours to withdraw straight away. Skipping the offer also keeps your balance clear of any deadline.